Interested in knowing my coaching client’s number one complaint? Too many work hours? No, though many do work a tremendous number. Too little pay? Think again. Crazy boss? You are closer. People’s dissatisfaction is based on a desire to be recognized for what they do and how they do it. Doesn’t seem to matter if the [Read more…]
You Shouldn’t Have to Walk On Water to Get Recognition
While I was on vacation in Japan, I saw a group of students walking across a garden pond on stepping stones. It reminded me of an important piece of recognition I received. I knew I had to have a picture. [Read more…]
Tips to Being a Better Boss
No matter what type of workplace you choose to operate in, you undoubtedly have to manage people. They might be direct reports, clients or customers, interns, freelancers, vendors, colleagues, and of course the often most challenging of all, your boss or business partner. [Read more…]
Taking Control of Office Clutter
I was in the Container Store watching what seemed like hundreds of people buying all sorts of plastic containers to put their “stuff” in. It got me thinking about the types of clutter we have, particularly in the workplace. While I don’t, nor do my executive coaching clients, partake in the pathological amassing of trash you see on reality shows, we all have “stuff” and excuses for holding on to our office clutter. “My office is not immune.” [Read more…]
Never Putt with a Driver — Are You a Bully?
Sound golf advice. I can think of a few applications—fat heads often have trouble with finesse and close-ups; bigger isn’t always better and there is the right tool for almost every task.
When I think of applying the idea to challenges in the workplace, I am drawn first to bullying. Some time or another all of us have probably done a bit of bullying. For many people it is their MO. Are you a bully? Do you tolerate this type of behavior in [Read more…]
Managing Yourself to Success
So many of my clients tell me it’s easier to do than delegate. “It’s faster, Jane, and cheaper” some say. I believe you, sort of. The great part about doing everything yourself is the sense of control you gain and the rush you get from crossing all these tasks off your “to do” list. The problem is the list keeps growing and you continue to address only immediate needs. The next thing you know you’re 100% up on the tactical and nowhere with strategy. It’s a matter of learning how managing yourself leads to your success. [Read more…]
Hospitality in the Workplace — It’s Just Not about Service
I was privileged to hear Danny Meyer in a small group setting. If you don’t know who Danny is, you would do yourself a great favor to read his bio “Setting the Table” or looking him up on Wikipedia.
Danny is known as a world class restaurateur. For ten years the top two “favorite restaurants” in NYC were his. That’s one and two out of 22,000. If you asked Danny, [Read more…]
Hire for Skills, Retain for Results, Fire for Chemistry
When working with managers and executives in a coaching relationship, I’m often struck as to how naïve some are to the realities of the day-to-day operating on the job and the politics of the workplace.
All too often people tell me how many hours they work and about all the effort they expend. They’ll dwell on the amount of the stress they “put up with” or the [Read more…]
Extroverts in the Workplace
In contemporary psychological terms, “extrovert” is used to describe individuals whose temperament type or preference directs and receives their energy from external sources. In the practical sense, they are action people who plug into others for their juice. They’re not generally drawn to reflection, they are “doers.” Talking things out is an extrovert’s way of understanding, solving problems, reducing stress, sharing, and communicating. I am less likely to say to myself, “what are they really thinking?” when working with an extrovert. [Read more…]
Creating Awe-inspiring Presentations like Steve Jobs
We all have attended presentations. I’m sure you will agree most were terrible – boring, redundant, and/or visually offensive. I am guilty of giving a few myself. You too? To improve my knowledge base and skills, I started studying the product launches of Steve Jobs, CEO of Apple, Inc. I then began listening and reading Carmine Gallo, columnist with Businessweek.com. Gallo teaches presentation skills to top executives. He is also a self-proclaimed expert on the techniques and genius of Steve Jobs. I read his book “The Presentation Secrets of Steve Jobs” and looked over press releases of Apple. I must admit, I learned the most from watching Steve on YouTube. What I came to understand caused me to throw out almost every guideline, format, and template I was ever given or used. [Read more…]
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